Before completing this form please accept the following declaration:
- Have you checked your collection date using Check My Bin Day and put your bin out before 7am on your collection day?
- Have you left your bin out for two working days following your collection day prior to making this report?
- Have you checked if there is a tag or sticker on your bin? This advises you that there is a problem with your bin, for example, it is too heavy or it contains the wrong materials. Please follow the guidance on your tag or sticker and your bin will be collected on your next scheduled collection day.
- If you are part of the new bin collection service, have you checked that you have not left any side waste? If so, your bin will be tagged and collected on your next collection day.
If this is the first time that we have missed your collection please take it back onto your property and it will be collected on your next scheduled collection day. Please click Next to accept the declaration and make your missed collection report. Thanks.